Privacy Notice:

​

The Hartwell Corporation is committed to protecting your privacy and safeguarding your non-public personal information in accordance with applicable laws, including the Gramm-Leach-Bliley Act (GLBA) and state insurance regulations. This Notice explains how we collect, use, share, and protect your information when you interact with us — whether through our website, applications, phone, email, or in person.

1. Information We Collect
We collect non-public personal information about you from the following sources:

• Information you provide to us on insurance applications, forms, quotes, claims, or other communications (e.g., name, address, date of birth, Social Security number, income, assets, driving history, health information for certain products).

• Information about your transactions with us, our affiliates, or others (e.g., policy details, premiums, claims history, payment information).

• Information from consumer reporting agencies (e.g., credit reports, motor vehicle reports, claims history databases).

• Information from other third parties as permitted by law (e.g., your current or prior insurance companies, or public records).

 

Website-Specific Information
When you visit our website (www.thehartwellcorp.com), we may automatically collect certain information, including:

• device and browser information (e.g., IP address, browser type, operating system)

• Usage data (e.g., pages visited, time spent, referring site)

• Cookies, pixels, or similar technologies for site functionality, analytics, and performance 

​​

We do not intentionally collect sensitive personal information through our website unless you voluntarily provide it as part of an insurance inquiry or application.

2. How We Use Your Information
We use your information primarily to:

• Provide and service your insurance policies (quotes, underwriting, billing, claims processing)

• Process applications and transactions

• Communicate with you about your coverage, renewals, claims, or important updates

• Detect and prevent fraud

• Comply with legal and regulatory requirements

• Improve our products, services, and website experience

 

3. Sharing / Disclosure of Your Information
We do not disclose any non-public personal information about our current or former customers to anyone, except as permitted or required by law.

We may share non-public personal information with:

• Affiliated companies (if any) as permitted by law

• Non-affiliated third parties that help us service your account, such as:

  • Insurance carriers and underwriters

  • Claims adjusters and investigators

  • Reinsurance companies

  • Billing and payment processors

  • Consumer reporting agencies

  • Legal, regulatory, or law enforcement authorities (when required or permitted)

  • Service providers who perform functions on our behalf (e.g., IT, analytics, document management), under strict confidentiality agreements

Important: We do not sell your non-public personal information to third parties for marketing purposes. We do not share your information with non-affiliated third parties for their independent marketing use without your explicit permission.

4. Protection of Your Information
We restrict access to your non-public personal information to those employees, agents, and service providers who need to know that information to provide products and services to you.

We maintain physical, electronic, and procedural safeguards that comply with federal and state standards to protect your information from unauthorized access, use, or disclosure.

These include:

• Secure data transmission (encryption where appropriate)

• Firewalls, access controls, and authentication measures

• Regular security assessments and employee training

• Incident response procedures for potential breaches

 

While no method of transmission over the Internet or electronic storage is 100% secure, we take reasonable steps consistent with industry standards to protect your information.
 

5. Your Rights and Choices

You have the right to access, review, and correct certain information we maintain about you (subject to legal exceptions).
To exercise these rights or for questions, contact us at thc@thehartwellcorp.com.

 

6. Changes to This Notice
We may revise this Notice from time to time to reflect changes in our practices, technology, or legal requirements. The most current version will always be posted on our website with the effective date clearly shown. We encourage you to review it periodically.

​

V: 1/2026